FAQ

Q: What types of books do you publish?

We publish children's picture books, novels for children and teenagers, as well as illustrated books for a wide audience.

Our collections blend humor, poetry, reflection and emotion, always with a concern for literary and artistic quality.

Q: How do I place an order?

You can order directly from our online store. Select your book, add it to your cart, and then complete your order in just a few clicks.

Q: What payment methods do you accept?

Payments are secure and are made by credit card (Visa, Mastercard, Amex), PayPal, Apple Pay or Shopify payment.

Q: What are the delivery charges?

Delivery charges are equivalent to 7% of the total order amount (or the price of the book).

Q: Do you deliver abroad?

Yes, we deliver to most countries.

Shipments abroad are subject to the same shipping costs , i.e. 7% of the total order amount.

Q: What are the delivery times?

• Metropolitan France: 3 to 7 working days.
  
• European Union: 5 to 10 working days.
  
• International: depending on the destination, between 7 and 15 working days.

Q: Can I return a book?

Yes, you have 14 days after receipt to return a book to us in its original condition.

Q: How do I make a return?

Contact us by email at contact@leseditionsdumercredi.com with your order number and the reason for the return.

Return shipping costs are the responsibility of the customer, unless the error is ours.

Q: How can I contact you?

📧 Email: contact@leseditionsdumercredi.com

📍 Publishing house based in Normandy, France.